Cancellation and Refund Policy
Last updated
Deposit
The $100 deposit holds your child's seat in our cohort, goes toward tuition, and is non-refundable.
Before the cohort starts
- The balance of tuition is charged 14 days before the first session.
- If you cancel more than 14 days before the first session, you won't be charged the balance.
- If you cancel within 14 days of the first session, the balance is non-refundable.
After the cohort starts
- Once the program begins, there are no refunds.
- Rather than cancel, you can move to a future STAND cohort if a seat is open.
Missed sessions
We don't refund, credit, or offer make-ups for missed sessions. When possible, we'll send a recap so your child can catch up.
If STAND cancels a session
We'll schedule a make-up session for your child. If we can't, we'll refund that session.
If STAND cancels the cohort before it starts
You'll get a full refund, including your deposit, or you can move to a future cohort.
How to cancel
Email hello@standkids.com. Cancellations count from the date we receive your email.