Cancellation and Refund Policy

Last updated

Deposit

The $100 deposit holds your child's seat in our cohort, goes toward tuition, and is non-refundable.

Before the cohort starts

  • The balance of tuition is charged 14 days before the first session.
  • If you cancel more than 14 days before the first session, you won't be charged the balance.
  • If you cancel within 14 days of the first session, the balance is non-refundable.

After the cohort starts

  • Once the program begins, there are no refunds.
  • Rather than cancel, you can move to a future STAND cohort if a seat is open.

Missed sessions

We don't refund, credit, or offer make-ups for missed sessions. When possible, we'll send a recap so your child can catch up.

If STAND cancels a session

We'll schedule a make-up session for your child. If we can't, we'll refund that session.

If STAND cancels the cohort before it starts

You'll get a full refund, including your deposit, or you can move to a future cohort.

How to cancel

Email hello@standkids.com. Cancellations count from the date we receive your email.